Privacy Policy

At CloudV, we respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your data.

Last updated date: 01/03/2024


Our contact details

Name: Valentin Keuleyan
Address: CloudV Limited, Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW
Phone Number: +44 (0) 161 531 7565


Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.


How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.


Types of Cookies we use

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.


Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.


Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.


Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.


Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.


Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.


Manage cookie preferences

You can change your cookie preferences any time by clicking the icon on the bottom-left corner of your screen. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.


The type of personal information we collect

We currently collect and process the following information when our contact form is submitted.
 line_start_square First name
 line_start_square Last name
 line_start_square Email address
 line_start_square Mobile number
 line_start_square Job title
 line_start_square Company name
 line_start_square Subject
 line_start_square Message
 line_start_square Date and time


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you with our contact form.

We use the information that you have given us in order to keep a history of our conversions with a person.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are your consent. You are able to remove your consent at any time. You can do this by contacting us at


How we store your personal information

Your information is securely stored.

We keep non-client data for 3 years after the last exchange and we keep client data for 3 years after we stopped providing services. We will then dispose your information by deleting the person records in our database.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website:


Data Protection Registration

General Data Protection Regulation (GDPR) is a data protection and privacy regulation applicable to the European Economic Area (EEA) countries.

Obtaining a Data Protection Registration certificate demonstrates our commitment to safeguard the privacy and rights of individuals whose data we process.

ISO 27001

ISO27001:2017 certified

Internationally recognised standard that sets out the criteria for establishing, implementing, maintaining, and continually improving an Information Security Management System.

Achieving ISO 27001 certification indicates that we have successfully implemented robust measures to safeguard sensitive information and data assets.

ISO 9001

ISO9001:2015 certified

Internationally recognised standard that outlines the criteria for establishing, implementing, maintaining, and continually improving a Quality Management System.

Attaining ISO 9001 certification signifies that we have met the stringent requirements set forth in the standard to ensure consistent quality in our products and services.